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What should I do if any of my bins or my caddy are missed on collection day?

If it has a label attached to the handle this will explain why it was left. If not, and it was ready for collection before 6.30am, report a missed bin by following the link below.

Report a missed bin collection online is the quickest and easiest way.

Please note: you must report a missed bin collection within two working days of the scheduled collection.

You can also report a missed bin by email: customerservices@guildford.gov.uk or phone: 01483 505050.