Temporary arrangements - crematorium and cemeteries

To protect the safety and wellbeing of those bereaved, our teams and funeral director colleagues, we are closely following government guidelines and the Coronavirus Act 2020.

Gardens of Remembrance

As of Friday 12 June, the Gardens of Remembrance are open from 9am to 8pm on weekdays and weekends.

Book of Remembrance Room and Flower Room

As of Friday 12 June, the Book of Remembrance Room and Flower Room are open for use by one family at a time.

The digital Book of Remembrance is not available, and staff cannot change the pages of the book to show other dates. We apologise for any inconvenience this may cause.

Number of mourners

As of Monday 8 June, the maximum number of mourners able to attend a funeral service is 17.

Webcasting

For those who cannot attend a service, we are able to offer webcasting services at a reduced cost, so that family and friends can be part of the service without leaving their home. Please contact your funeral director to arrange webcasting and for latest updates on the guidance.

Office and facilities

• The bereavement services office is currently closed and is only able to deal with enquiries by phone relating to an immediate cremation or burial. The crematorium office is shut on Saturdays. If you need to contact us, please use our online enquiry form.
• We are keeping all funeral directors up to date with these changes, so please contact your funeral director if you have any questions.

Families

Please read the updated cremation guidance for applicants. It describes how to organise a cremation, including how to apply for a cremation, declare your wishes regarding ashes, right to inspect medical certificates and declare fitted implants.

Medical practitioners

Medical practitioners, please read guidance on completing cremation forms.

Funeral directors

Funeral directors, please read guidance on cremation regulations and forms.