Toggle menu

Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Latest news

Keep up-to-date with all the latest news and press releases.

Heritage Open Days returns to Guildford this week

Discover the hidden treasures on your doorstep and celebrate our borough's heritage as England's largest festival of history and culture returns to Guildford.

Prioritising transport projects to support our Local Plan

On Tuesday the Executive agreed to prioritise five transport schemes, from our Local Plan infrastructure schedule, to help us meet current housing targets in the adopted Local Plan.

Celebrating our borough's culture with Heritage Open Days

Discover the hidden treasures on your doorstep and celebrate our borough's heritage as England's largest festival of history and culture returns to Guildford from Thursday 16 - Sunday 19 September.

Community Fridge welcomes 118 visitors in July

We welcomed 118 people in July to our Community Fridge, which is open to all residents across the borough.

Butterflies, floral decorations and plants set to land in our town centre

We are installing colourful floral decorations in the High Street, a parklet in Phoenix Court, seating and new planters at Allen House Grounds, and a butterfly arch at Tunsgate, in partnership with Experience Guildford.

225 tonnes of non-waste materials among items removed from the Stoney Castle site in Pirbright

We have removed 225 tonnes of non-waste materials, 66 cars and caravans, more than 100 tyres, a barn and 3,000 litres of unidentified liquids including oils and fuels from Stoney Castle in Pirbright.

Join us in Celebrating Playday 2021

Celebrate Playday this year and visit one of our playgrounds, come along to the free Playrangers sessions during term time or apply to close your road for Street Play.

Guildford and Waverley Borough Councils begin recruitment of Joint Chief Executive

Guildford and Waverley Borough Councils will start the recruitment process for a Joint Chief Executive to manage both councils, as part of the partnership working initiative which began earlier this year.

MOD Employer Recognition Scheme Silver Award

Our support for the armed forces community has been recognised in our receipt of the Ministry of Defence's Employer Recognition Scheme Silver award.

Guildford's Farmers' Market: Local produce in the heart of Guildford

On the first Tuesday of each month Guildford's High Street is transformed to offer local produce from within a 50-mile radius of Guildford.

100 Laptops donated to local schools to support students

Local students can continue to work online after our charitable fund Guildford Philanthropy donated another 50 laptops to Kings College and Guildford Grove School.

Community Sponsorship Programme Approved

As part of our ongoing commitment to all our communities in Guildford, we are very happy to support Resettle@Guildford's application to the Home Office to welcome refugees into our Borough.

Guildford Streets: online exhibition and videos

This summer take a trip through time to Guildford's historic streets. Visit our online exhibition of our borough's photographic collection: Guildford Streets and watch our fascinating YouTube conversations exploring changes and developments that happened in our borough, or pop into Guildford Museum to see a selection of black and white prints from our collection - some taken more than 100 years ago.

Discover Guildford - Family Fun for Summer!

Take the whole family on a fantastic adventure through our historic town centre and beautiful countryside during the summer holidays with Guildford's free Secret Stories mobile app.

G Live to reopen as entertainment venue

Our entertainment venue G Live will close as a vaccination centre and will not be offering booked vaccination appointments or walk-ins after 23 July, as it prepares to host live performances again for the first time since the start of the pandemic.

Join us in Celebrating Love Parks Week

We celebrate the physical and mental health benefits of our award-winning parks and green spaces during Keep Britain Tidy's Love Parks Week.

Leader Statement: Relaxing of restrictions from 19 July 2021

Read the latest statement from Leader of the Council, Councillor Joss Bigmore regarding the relaxing of restrictions from 19th July 2021.

Come and visit us at The Hive

Community is at the heart of all we do and we would love to see you at our refreshed community space for all residents of the borough.

New online exhibition: Georgian Women, Portraits by Guildfordian John Russell (RA)

Our new online exhibition of portraits by renowned Guildford-born artist, John Russell RA (1745 - 1806) is now open on our website.

Targeted support for our businesses

Coronavirus continues to be the biggest challenge for 91% of businesses across our borough. But, in this year's business survey, businesses told us about lots of other opportunities they would like support with.

This weekend children take over our High Street with their own Business Fair

Meet some great entrepreneurs as children take over for the Children's Business Fair stalls this Saturday 17 July 9.30am - 3.30pm.

MyGuildford: Your personal online access to our services

Join more than 5,300 borough residents using MyGuildford, the new personalised self-service portal on our website.

The names of fallen heroes continue to be added to Guildford's war memorial

The names of those who lost their lives in military service since the end of WWII, who have a Guildford connection, can still be added to a memorial in the Castle grounds.

Guildford and Waverley Borough Councils commit to shared management team

Guildford and Waverley Borough Councils have moved a step closer to more formalised partnership.

Our Farmers' Market is back on the first Tuesday of every month

Following restrictions being eased our market is back every first Tuesday of the month, (except in January), between 10.30am and 3.30pm.

New Club House for the Aggie Club

We are building a new Club House for the Stoke and District Horticultural Society as part of our exciting Weyside Urban Village development at Slyfield.

Help us to re-design Foxenden Quarry play area

Residents are invited to help us re-design our Foxenden Quarry play area by completing our survey

Guildford and Waverley Borough Councils' partnership working moves forward

A partnership could potentially lead to savings and better, more sustainable local services for residents.

New look Midleton Enterprise Park to attract businesses

We are attracting new businesses into our borough and helping existing companies to grow by redeveloping Midleton Industrial Estate.

Right to buy income helps us provide more social housing

We will build and buy more social housing in our borough and continue to improve the monitoring and reporting of our income from the government's Right To Buy (RTB) scheme.

Application for over 500 new homes at Garlick's Arch approved

Proposals to build more than 500 new homes at Garlick's Arch in Send were approved by our Planning Committee this week.

Disappointment as traffic improvement scheme is called off

The scheme to improve the traffic flow at the Tesco roundabout, by converting the junction to traffic signal control, is no longer going ahead.

Save money on your energy bills with Solar Together Surrey

Residents can save money and help tackle climate change with other members of our community by installing solar panels on their homes with the new Solar Together Surrey scheme.

Help us make our borough safer

Residents, visitors and people who work in Guildford, are invited to complete our survey asking about their experiences of anti-social behaviour.

New lease for community learning centre and bike project

We will continue to help residents learn new skills and get their lives back on track after we agreed to support our borough's brilliant bike project for a further five years.

Transform family walks into mini adventures

Join us on a fantastic family adventure through our historic town centre and beautiful countryside with Guildford's new Secret Stories mobile app.

Guildford recognised as a major destination for investment in the South East

Our historical borough has been identified as one of the top locations in the UK for investment in technology.

**UPDATE** West Clandon Neighbourhood Plan

We have extended the closing date for residents of West Clandon to give us their views on the proposed 2020-2034 West Clandon Neighbourhood Plan and added two documents to our website.

Economic regeneration programme report published

Our ambitious plans to improve and reinvigorate our town centre took a step forward this week with the publication of the first report on our Guildford Economic Regeneration Programme (GERP).

Stoke Park paddling pool re-opens in time for half-term

Residents can make a splash this half-term after the fantastic Paddling Pool in our award-winning Stoke Park reopened yesterday.