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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Coronavirus latest information and advice

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Face coverings are no longer required by law in England. For safety, continue to wear a face covering in crowded and enclosed spaces.
Full details and the latest Government guidance on wearing a face mask to protect against coronavirus.

Financial help for residents during the pandemic

If you need help paying your council tax you may be able to get council tax support.

Find out about council tax support

The Household Support Fund helps ease financial pressure on residents with low incomes. It offers support to help with food, fuel bills and other related essentials.

Find out about Household Support Fund

Coronavirus testing

Free testing for coronavirus has ended for most people in England. If you still want to get tested, coronavirus lateral flow tests are available to buy.
Find out more about getting your lateral flow test.

Working during coronavirus

Find out how to reduce the spread of coronavirus and flu in the workplace. This information is for anyone managing a workplace or organisation.

Make a donation to our food parcel distribution

If you'd like to make a financial donation to support our food parcel distribution, you can do so below.

Make a donation towards food parcels

For more information and advice visit Surrey's coronavirus information page.