Contact us
Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.
Contact Customer Services (opens new window)
Contact information
Our phone line opening hours are:
- Monday to Thursday 8.30am to 4pm
- Friday 8.30am to 3.30pm
Phone number: 01483 505050
Alternatively, you can write to us at the address below:
Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB (Sat nav postcode GU2 4BE)
Opening hours
Our normal reception opening hours are:
- 8.30am to 5pm Monday to Thursday
- 8.30am to 4.30pm Friday
Christmas opening hours
| Date | Time |
|---|---|
| Monday 22 December | Reception: 8:30am - 5pm Phone lines: 8:30am - 4pm |
| Tuesday 23 December | Reception: 8:30am - 5pm Phone lines: 8:30am - 4pm |
| Wednesday 24 December | Reception: 8:30am - 5pm Phone lines: 8:30am - 4pm |
| Thursday 25 December | CLOSED |
| Friday 26 December | CLOSED |
| Monday 29 December | CLOSED |
| Tuesday 30 December | Reception: 8:30am - 5pm Phone lines: 8:30am - 4pm |
| Wednesday 31 December | Reception: 8:30am - 5pm Phone lines: 8:30am - 4pm |
| Thursday 1 Jan | CLOSED |
| Friday 2 Jan | Reception: 8:30am - 4:30pm Phone lines: 8:30am - 3:30pm |
All enquiries can still be made via our contact us form (opens new window).
Any letters should be posted in the grey post box outside.