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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until |Monday 17 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Advice for severe weather

Heatwave advice

Heat can cause dehydration, heat exhaustion and heat stroke, some people are more vulnerable and at risk and need extra care and attention, including:

  • The elderly
  • Babies and young children
  • Those who already have health issues such as a heart problem or breathing difficulties

Tips for coping in a heatwave

  • Check the weather forecast so that you're prepared if hot weather is predicted
  • Try to avoid going out during the hottest part of the day
  • Apply sunscreen of at least SPF15 and wear UV sunglasses
  • Stay hydrated by drinking plenty of water. Avoid excess alcohol, caffeine or drinks high in sugar

For more information, visit:  

NHS Choices (opens new window)

For water saving tips and advice, visit:

Thames Water website (opens new window)