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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Your website says that a planning document is unavailable

We have a large amount of older planning and building control information that is stored on microfiche slides and a software system which is not available online. This information is available to view at the Guildford Borough Council offices during our published opening hours. We aim to make all of these records electronic and available online as time and resources allow.