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  1. Home
  2. Residents
  3. Rubbish and recycling
  4. Request, replace or swap a bin

Order a replacement bin

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Order a replacement rubbish, recycling or garden waste bin

What you need to know

Has your bin been damaged, lost or been stolen? If so, we can provide replacements for:

  • garden waste bins
  • green recycling bins
  • black refuse bins

You can also collect a new food waste caddy from locations around the borough.

If you want a different size bin you can swap for a smaller or larger bin..  You can also order additional bins in certain circumstances.

Fees

  • there is a £30 replacement fee for garden waste bins and refuse bins
  • recycling bins may have a fee depending on your circumstances
  • food caddies are free of charge

Apply for a replacement rubbish, recycling or garden waste bin

To use the form to order a replacement bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here

If you already have a MyGuildford account you can use the link below to complete the form.

Order a replacement bin

We aim to deliver your bins within four weeks after the day you submit the form. 

Collect a new outdoor food caddy

You can collect a new outdoor caddy from one of the locations below.

Parish

Contact number

Stock Collection Point

Guildford01483 505050

Reception, Millmead House, Millmead, Guildford, GU2 4BB (Sat nav postcode: GU2 4BE)

Albury 

01483 202689 

Ring ahead or email peter.gellatly@alburyparish.org to arrange collection.

Ash 

01252 328287

Ash Centre, Ash Hill Road, Ash, GU12 5DP.
No appointment required. Open Monday to Friday 9:00am to 4:00pm.

Normandy 07739 969518Normandy Village Hall, Manor Fruit Farm, Glaziers Lane, Normandy, GU3 2DD. 
Ring or email clerk@normandyparichcouncil.gov.uk. No appointment required. Open Friday 8am - 1pm

Normandy 

07545 963157

Stock to be collected from Parish Councillor's residence. 
Ring ahead or email clerk@normandyparishcouncil.gov.uk to arrange collection.

Ripley 

01483 224847

Ripley Parish Council, Victory House, Ripley Village Hall, High Street, Ripley, GU23 6AF.
Ring or email clerk@ripleyparishcouncil.gov.uk to arrange collection.

Seale & Sands 

01252 782626

Stock to be collected from Parish Clerk's residence.
Ring ahead to arrange collection.

Shalford 

01483 579702

Shalford Parish Council, Shalford Village Hall, Kings Road, Shalford, GU4 8BQ.
Ring or email clerk@shalfordpc.org.uk to arrange collection.

Shere 

01483 203431

Shere Parish Council, Tanyard Hall, 30 Station Road, Gomshall, GU5 9LF.
Ring ahead or email clerk@shereparishcouncil.gov.uk to arrange collection. Monday to Thursday.

St Martha07976778864

Shalford Parish Council, Shalford Village Hall, Kings Road, Shalford, GU4 8BQ.
Ring or email clerk@stmarthaparishcouncil.co.uk to arrange collection.

Tongham 

01252 782893

Tongham Community Centre, Poyle Road, Tongham, Surrey GU10 1DU.
Ring or email tonghamclerk@outlook.com to arrange collection.

Wanborough 

07921 778005

Ring or email wanborough_pc@outlook.com to arrange collection.

Worplesdon01483 300094

Unit 2 Saxton, Parklands, Railton Road, Guildford, GU2 9JX.
Ring or email clerk@worplesdon-pc.gov.uk to arrange collection.
Collection only available 2pm - 5pm on Mondays, Wednesdays and Fridays.