Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Damaged street nameplate

Please use this form to report a problem with a street nameplate.

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1. Guildford Borough Council are only responsible for street name plates. Surrey County Council maintain road signs. Report issues with road signs to Surrey County Council.
  
  Our Street Name Plates look like the example below:
  
  We do not maintain street name plates on private or unadopted roads.
What is the problem with the street sign nameplate?*
1. The sign nameplate is damaged
2. The posts supporting the sign are damaged
3. The sign is missing
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1. What is the name of the street?*
2. Where in the street is the nameplate you are reporting?*
  
  Enter address or postcode
3. Please note the total file size of all documents attached to this form must not exceed 5MB. If your documents exceed this limit, please send them by a secure method. Please note, we do not accept responsibility for documents in transit.
4. Please help us with our investigation by uploading a photo of the nameplate
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1. Name
2. Email address
3. Telephone number (without spaces)
4. We will use this information to contact you about your report if necessary.
5. Please read Guildford Borough Council's Privacy Statement if you wish to proceed.
6. I confirm I have read Guildford Borough Council's Privacy Statement*
7. Do not show
  1. Leave Blank

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Technical issues with our payment system

Damaged street nameplate

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