Toggle menu

Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until |Monday 17 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Council owned trees

Private trees

We cannot help with:

  • private tree issues
  • tree issues between neighbours
  • inspecting trees on private land as we are not responsible for these trees

Trees on private land are the responsibility and liability of the landowner. If the landowner is unknown, you can search for them using the Land Registry (opens new window).

Some trees within our borough are protected by Tree Preservation Orders (TPOs). To carry out work to a tree protected under a TPO, you need permission. You must apply to the planning department if you wish to carry out work on a tree protected by a TPO. This also applies to trees within a conservation area. Special provisions apply to trees within a conservation area.

You can use the 'About my area' section of your MyGuildford account (opens new window) to find out about local TPOs and conservation areas.

Always ask for proof of 'public liability insurance' before letting individuals or companies work on your trees. You can find approved tree surgeons and consultants on the Arboricultural Association website (opens new window).