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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Apply for a commercial waste collection

General waste collection

Our general waste collection service is for non-recyclable waste. This is often called refuse waste. We can give advice to your business on the best ways to reduce, reuse and recycle.

You can combine our general refuse service with a recycling collection - mixed recycling, glass and cardboard. Ensuring your waste is separated out correctly.

Collection frequencies

Collections are as often as you need, from Monday to Saturday, between 5.30am and 1pm.

In Guildford town centre, we offer a general waste sack collection service every weekday evening, so your waste can be collected as often as you need.

We work on Bank Holidays, your collection day will remain the same. Except for any changes over Christmas and New Year.

Container type

Wheeled bins

We offer wheeled refuse bins in 360 litres, 770 litres and 1100 litres sizes. Charged per amount each bin is emptied. You can have as many bins as you may need. Make sure that you choose the right size bin. Our crew will not be able to swap the bin size upon delivery.


This works for businesses that produce different amounts of waste or have no space for a container. You can present as many or as few sacks as you need for each collection.

Grey trade waste sacks are 80 litres in size and are sold in quantities of 50. We deliver your sack order to your premises. Make sure that you choose the right amount of sacks. Our crew will not be able to change the amount upon delivery. 

Additional emptying of refuse containers

If your business has had a busy week, or you have a planned an event, we can schedule another time to empty your refuse containers. Please contact us to arrange this.