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Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

Apply for a commercial waste collection

Cardboard

Free cardboard collections if you subscribe to one of our other commercial waste services.

Collection frequencies

If you regularly have large quantities of cardboard:

  • Our service operates Monday to Friday, between 5.30am and 1pm.
  • The town centre collection takes place on Tuesday and Thursday. Present your loose cardboard in front of your premises by 9.30am at the latest.

If your cardboard quantities are unpredictable:

You can email or call us and request a collection. This can be once a month, or once every few months.

Container type

We ask customers to store their cardboard in a sheltered area to keep it dry. We collect cardboard loose. Bins for cardboard can be provided, which can be discussed with a member of our commercial waste and recycling team.