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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

High hedge disputes

High hedge complaints

We deal with complaints about high hedges within the borough.

Get extra guidance for making a high hedge complaint (opens new window)

To make a complaint, the hedge must:

  • be made up of at least two evergreen or semi-evergreen trees or shrubs in a line
  • be at least two metres high from ground level
  • block light from your home or garden

The hedge must not have any significant gaps in it.

Fees

The fee for making a complaint is £715