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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Book your knowledge test

Book/cancel a knowledge test

  • to book a test contact customer services. You will need a credit or debit card to pay. See our taxi licensing fee page for the cost.
  • tests are online so you must have a valid email address. This must be your own email address
  • this must be the same email address you will use when submitting your application
  • tests take place at 11 am on the second Thursday of every month
  • you must book and pay by the Friday before the test date
  • bookings made after this time will be for the following month's test

If you need to cancel

  • if you cannot attend the test, contact customer services
  • if you cancel after bookings have closed, we will not refund your test fee