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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Order a smaller or larger bin

We currently have no 240L recycling bins. We are awaiting more stock from our supplier. All orders including a 240L recycling bins are now placed on our priority list for delivery. You can use clear sacks for your recycling until your new bin arrives. Thank you for your support.

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You can swap your green recycling bin or black refuse bin for a smaller or larger bin using our order a replacement bin form. Garden waste bins cannot be swapped.

Available sizes:

  • 140 litres
  • 240 litres 

What you need to know 

Your green recycling bin must always be equal to, or larger than, your black refuse bin. For example:

  • if you want a larger black refuse bin, you will automatically get a larger green recycling bin if you don't already have one
  • if you want a smaller green recycling bin, you will automatically get a smaller black refuse bin if you don't already have one

Order a smaller or larger bin 

To use the form to order a smaller or larger bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here

If you already have a MyGuildford account you can use the link below to complete the form.

Order a smaller or larger bin