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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Bins for new build properties

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If you are moving into a new-build property and you do not have any bins, contact your developer. 

The developer needs to:

  • pay for the bins and the delivery
  • they must give us notice so we can make sure we have the bins in stock and arrange their delivery

For large developments (six plus communal bins or 20 plus 240ltr bins) we need 4-6 weeks' notice.

For smaller developments, we would expect 3-4 weeks' notice.

Please see the council's  Supplementary Planning Document (PDF) [2MB]  for more details.