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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us at an online or in-person event where you find out more about Local Government Organisation, ask questions and find out how to have your say. 

Planned maintenance to our phone payment system

We will not be able to take payments over the phone from 5.30pm on Tuesday 15 July to Wednesday 16 July. This is whilst we carry out some essential maintenance. We apologise for any inconvenience. 

 

Bins for new build properties

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If you're moving into a new-build property and you do not have any bins, contact your developer. 

The developer needs to:

  • pay for the bins and the delivery
  • they must give us notice so we can make sure we have the bins in stock and arrange their delivery

If you're a developer, we'll need: 

  • 4-6 weeks notice for large developments (six plus communal bins or 20 plus 240ltr bins)
  • 3-4 weeks notice for smaller developments

Contact customer services (opens new window) to arrange payment and delivery.

Please be aware that bin deliveries are currently taking longer than usual due to low stock levels. We are actively working to resolve this issue. Our standard service will resume as soon as possible.

Read our Supplementary Planning Document (PDF, 2 MB) for more details.