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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Bins for new build properties

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If you're moving into a new-build property and you do not have any bins, contact your developer. 

The developer needs to:

  • pay for the bins and the delivery
  • they must give us notice so we can make sure we have the bins in stock and arrange their delivery

If you're a developer, we'll need: 

  • 4-6 weeks notice for large developments (six plus communal bins or 20 plus 240ltr bins)
  • 3-4 weeks notice for smaller developments

Contact customer services (opens new window) to arrange payment and delivery.

Read our  Supplementary Planning Document (PDF) [2MB]  for more details.