Toggle menu

Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Report a noise complaint

Report a noise nuisance

Step 1

Your first step is to try to talk to the person causing the noise, as long as it is safe to do so. This can sometimes be a simple way of solving the problem.

Step 2

If talking to the person causing the noise is not possible, you could use a mediation service to help resolve the issue.

Contact Mediation Surrey (opens new window)

Step 3

If the situation does not improve after you have tried step 1 and 2, you can then report the problem to us. 

To report a noise nuisance you will need to make an account and log in.

Report a commercial noise nuisance (opens new window)

Report a domestic noise nuisance (opens new window)

Report a construction noise nuisance (opens new window)

Report an alarm sounding (opens new window)