Cookie preferences
Toggle menu

Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

  1. Home
  2. Self Service
  3. Report an issue

Report an issue with a property

For tenant and landlord information during the Coronavirus outbreak, see the following web pages: COVID-19 and renting guidance; Home moving during the coronavirus; Business closures and exemptions - updated legislation; Guidance for people working in, visiting or delivering to other people's homes.

Damp and mould

Conditions of your rented property

Use our online form to report issues with the condition of your rented property.

Repairs to a rented council garage

Empty properties

Use our online form to report an empty property.

Suspected unlicensed House of Multiple Occupation (HMO)

Use this online form to report a suspected unlicensed House in Multiple Occupation (HMO).