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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Apply for help with your rent

Do you need help paying your rent?

If you need help paying your rent, in most cases, you will now need to apply for Universal Credit.

You may be able to get Universal Credit if:

  • you're on a low income or out of work
  • you're 18 or over (there are some exceptions if you're 16 to 17)
  • you're under state pension age (or your partner is)
  • you and your partner have £16,000 or less in savings between you

Apply for Universal Credit