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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Our commitments

Corporate Customer Charter

Find out how we monitor our standards of service and improve based on your feedback.

Equality and diversity

We will support equal opportunities for all and value diversity of thought and attitude.

Corporate policies

Find out more about our corporate policies.