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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Decision making

Council Constitution

See how we operate, make decisions and the procedures we follow to ensure efficiency, transparency and accountability.

Find out how your council works

Find out how decisions are made and who makes them. Get information on the council constitution and corporate plan.

View the council's forward plan

The plan details various decisions that the Executive and full Council are likely to take over the next twelve months.

Submit a petition

Send to: Democratic Services Manager, Guildford Borough Council, Millmead House, Guildford, GU2 4BB or via e-petitions.