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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

Find out if your property is in a smoke control area

What are smoke control areas?

In a smoke controlled area you:

  • cannot release smoke from your chimney
  • can only burn authorised fuel, unless you use a Defra approved appliance - this is known as an 'exempt appliance'

When smoke is emitted from a chimney in a smoke control area, the local authority can issue a financial penalty to the person responsible.

Do you live in a smoke control area?

Check our interactive smoke control areas map to find out if you live in a smoke control area.