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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Information for customers

Advice for disabled taxi passengers

Licensed taxis have to be wheelchair accessible and allow guide dogs.

Lost property

Contact 01483 505050 or regulatoryservices@guildford.gov.uk to report property left in a taxi or private hire vehicle.

Taxi fares in Guildford

Private hire charges are not set by the council. This page shows a table of taxi (hackney carriage) fees set by us.

Taxi complaints

Use our online form to make a complaint.