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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Help with private renting

House in Multiple Occupation (HMO)

If the property has five or more people who are not related, the landlord must get a licence from us. If your landlord does not have a licence you can report it. 

Report a suspected unlicensed HMO

You can also make an application for a Rent Repayment Order if your landlord has failed to comply with legal notices or they are renting a House in Multiple Occupation without a licence from the Council.

Apply for a Rent Repayment Order (opens new window)