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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

Homelessness - duty to refer

Make a referral

To make a referral you need to:

  • have reason to believe someone is homeless or;
  • they are becoming homeless within the next 56 days

If you make a referral we will:

  • contact the individual
  • arrange a housing options assessment
  • look at what advice and help we can give them

To make a referral you must have a log in or register to ALERT portal.