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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Pay your council tax

Changing your number of instalments

Council tax is usually paid in 10 instalments from April through to January. You can choose to pay your council tax over 12 months.

You can change the number of instalments you pay using your MyGuildford account by:

  • logging into your account
  • clicking the council tax button
  • visiting your account summary screen
  • you will see a list of quick links on the right-hand side
  • select the 'change my method of payment method' link

Register or sign into your MyGuildford account