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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Small business rate relief

How do we work out small business rate relief?

You might be entitled to small business rate relief for your property. This will reduce your business rates bill.

The small business rate multiplier is used to work out all bills for properties with rateable value of: 

  • less than £18,000 (1 April 2012 to 31 March 2017)
  • less than £51,000 (1 April 2017 onwards) 

To qualify for small business rate relief:

An extra discount is available where the rateable value is less than £15,001 (£12,000 before 1 April 2017). 

If you have more than one property, you will still get rate relief on your main property for 12 months.

You can still get small business rate relief on your main property after this if both the following conditions apply:

  • none of your other properties have a rateable value above £2,899 
  • the total rateable value of all properties is less than £20,000