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Some of our systems will be unavailable

Due to a local power outage your Council Tax, Benefits account and the Planning Portal will be unavailable on Saturday 6 December. We apologise for any inconvenience. To contact us in an emergency use our out of hours details.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Empty properties as the resident has died

What happens next?

If an exemption is granted, it is important that the executor(s) keep(s) us informed of:

  • the date probate is granted
  • details of the transfer or sale of the property or the end date of a tenancy
  • when the estate is settled

Where a council tax bill is due to be paid, the executor is responsible for making payment. The executor is not liable for the council tax charge. Payment should be made from available funds within the deceased estate.

If there are no funds within the estate, the executor should contact us immediately.

During this time we may contact the executors to review entitlement to the exemption.