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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Pay your business rates

Changing your number of instalments

Business rates are usually paid in 10 instalments. These are due on or before the second of each month from April through to January. 

You can pay your business rates over 12 months, instead of 10.​

You can change the number of instalments you pay using your MyGuildford account. If you do not have a MyGuildford account you can set one up.

Register or sign into your MyGuildford account

Go into your account, click the business rates button and go to the 'account summary' screen. You will see a list of 'quick links' on the right-hand side.

You should select the 'change my method of payment method' link on the right-hand side of the page.​