Toggle menu

Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Retail Hospitality and Leisure Relief 2022

How we calculate the relief?

Eligibility and relief are calculated on a daily basis. This is after any other reductions have been applied. Relief ends on 31 March 2023 or when the business no longer meets the criteria, whichever is the earliest.

Ratepayers that occupy more than one property will be entitled to relief for each of their eligible properties. This is subject to the cash caps.

We will recalculate the relief if there is a retrospective change to eligibility. For example:

  • a backdated increase in rateable value in future years
  • a reduction which reduces the gross rates payable.
  • a new hereditament created as a result of a split or merger during the financial year
  • where there is a change of use, this will be considered afresh for the relief on that day.