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Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

Supporting Ukraine

Information for residents and arrivals

Guidance is available to those considering sponsoring Ukrainian citizens via the scheme:

Homes for Ukraine: sponsor guidance

A factsheet for Ukrainians is now in English, Ukrainian and Russian.

Homes for Ukraine: factsheet

The government has also published a welcome pack. It is currently only available in English, but a Ukrainian translation is being prepared.

Welcome: a guide for Ukrainians arriving in the UK

Immigration information for Ukrainians in the UK

The Home Office has published immigration information about the next steps Ukrainians need to take after arriving in the UK. This includes information about what Ukrainians need to do to confirm their immigration status, and how to demonstrate their status to access work, and the benefits and services they are entitled to.

Immigration information for Ukrainians in the UK