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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

Food hygiene rating scheme

Request a food hygiene rating revisit

You can request another inspection if:

  • you were awarded a rating between 0 to 4
  • you have improved food hygiene standards since your last inspection
  • you can give evidence of improvements made

We charge a non-refundable fee of £344 (VAT exempt) for this service.

You can make an application by filling out this food hygiene rating revisit application form (Word doc, 81 KB)(opens new window). After we receive the fee and completed form, we will make a new inspection within three months.

Our food safety officer will not announce when the new inspection will happen. They will give you a new rating. While your rating may improve, it could stay the same or go down.