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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Changes to our on-street parking

Line of parked cars

From 1 April 2023, Surrey County Council will be responsible for our on-street parking.

This will include:

  • the collection of parking payments
  • parking permits
  • parking bay suspensions and enquiries

We'll continue to manage all of our off-street car parks.

You can still pay for parking fines that are issued in Guildford and Waverley before 1 April 2023 on our website.

What happens after 1 April 2023?

If you need help with on-street parking, you should contact Surrey County Council.

We will not be able to help with questions about on-street parking after this date.