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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Bird Flu - Avian influenza

A sparrow on a wire

What you need to know

The UK is currently experiencing a large outbreak of Bird Flu. Some wild birds may be infected.

The UK Health Security Agency (UKHSA) has said that the risk of Bird Flu is very low. But it's still important that you do not pick up or touch sick or dead birds.

For up to date information Bird Flu visit the DEFRA website.

Report sick or injured wild birds

You can report sick or injured wild birds to:

  • RSPCA on 0300 1234 999

They may be able to help.

Do not report sick or injured wild birds to Defra or the Animal and Plant Health Agency.

Reporting dead wild birds on our land

We only remove dead wild birds from public land. This includes our parks and green spaces.

To report it to us make sure you:

Report a dead wild bird on our land

Dead wild birds in your garden

We do not remove dead wild birds from private land. If you find dead wild birds in your garden you can find out how to remove or get rid of them.

Further information and guidance

Find out: