Service changes: know what to expect this Christmas

Your local services will change during the festive period. Here's everything you need to know! 

If you need to talk to us, you should know: 

Our teams are taking a few days off over Christmas. 

Our offices close for Christmas on Friday 22 December at 4:30pm. Phone lines will close an hour before at 3:30pm. 

Offices will reopen at 8:30am on Thursday 28 December. 

Need to contact us while we're closed? You can still reach us in an emergency.

Find out emergency contact telephone numbers.

Not an emergency? Use our customer contact us form.

Know your bin collection days 

Your recycling and rubbish collection days will change during the festive period.

Find out what your collection day will be over Christmas and New Year. 

Plan your festive visit to our parks 

Visiting our parks over Christmas and New Year? It's always best to check our parks webpage first to make sure we're open!  

Some of our parks opening times will change during the festive period. Opening times may not be the same for every park.

Need help during your visit? Our Park Rangers can help you if you have a query about one of our parks, play areas and sports facilities. Our Park Rangers operating hours will change during the festive period.

Find opening times and our Ranger Team Christmas 2023 operating hours.