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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Find your bin day

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We only collect bins issued by Guildford Borough Council. Do not put any other bins out for collection. Put all food in the larger green caddy for collection. We do not collect the silver food waste caddy. 

Leave textiles or electronic waste neatly next to your bins. Put them in a carrier bag and keep any textiles dry. Batteries need to be in a clear plastic bag.

If you're a commercial waste customer, you'll need to log in to your MyGuildford account to check your next bin collection date. 

Find my bin day

Where should I put my bins?

Unless you have a special arrangement, like an assisted collection, leave your bins at your collection point. This is usually at the edge of your property closest to the road.

You need to put your bins out by 6:30am on the collection day.