Toggle menu

Our payment system will be down from 7pm until midnight tonight

You'll be unable to make payments to us from 7pm until midnight tonight. This is for essential maintenance. We apologise for any inconvenience.

Contact us

Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.

Contact Customer Services (opens new window)

Contact information

Our phone line opening hours are:

  • Monday to Thursday 8.30am to 4pm
  • Friday 8.30am to 3.30pm

Phone number: 01483 505050

Alternatively, you can write to us at the address below:

Customer Services
Millmead House
GU2 4BB (Sat nav postcode GU2 4BE)

Opening hours

Our reception opening hours are:

  • 8.30am to 5pm Monday to Thursday
  • 8.30am to 4.30pm Friday