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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

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Council tax

Pay your council tax

Pay with your debit or credit card online, or call 0330 123 0081.

View your council tax account

Once you have registered for a MyGuildford account, you can also choose to access information about your council tax bill.

Council Tax £150 energy bill rebate

Council Tax £150 energy bill rebate has now closed

Register or make a change to your council tax

Let us know if you change your address or if you have a change of tenants so we can send you an updated Council Tax bill.

Apply for a single person discount for council tax

If you are the only adult living in your home, you can apply for a 25% discount on your council tax bill.

Report a change that may affect your council tax

You need to tell us about any changes that could affect your council tax.

Council tax discounts and reductions

  1. Single person discount
  2. Council tax reductions if you are disabled
  3. Reductions for properties that have been adapted for a disability
  4. Reductions for students and spouses

Difficulty paying your council tax bill

  1. I've received a council tax reminder
  2. I've received a council tax summons
  3. I've been contacted by an enforcement agent

Understanding your bill

  1. How is my council tax calculated?
  2. How is my council tax spent?
  3. Tell us about an issue with your council tax bill
  4. Council tax support changes 2021/22
  5. Council tax information for landlords

Local council tax support scheme