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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Apply for a Discretionary Housing Payment

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If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

Find out more about Discretionary Housing Payments

We will look at your circumstances to see whether you are eligible for a DHP. We will decide whether to give you a DHP, how much you will be paid and for how long you will receive the payment.

Apply for Discretionary Housing Payment