Toggle menu

Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our  mandatory and discretionary relief leaflet (PDF) [244KB]  for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief