Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Request a review of your housing application decision

1. Guildford Borough Council has rules on who can apply and who has priority for social housing - this is called an 'allocation scheme'.
  
  Before you ask us for a review of the decision we made, please read the allocation scheme on our web page: How do we prioritise your Housing Register application?
  
  If you have read the allocation scheme and think we have made a mistake when assessing your housing application, please use this form to ask for a review.
2. Have you received a decision letter in the last 21 days about your housing application?*
  
  Yes
  
  No
3. Please wait until you have received the decision on your application before you fill in our 'Request a Review form' or contact us about your application.
4. Application number*
5. Please give clear reasons why you believe your housing application should be reviewed (Please note there is a limit of 85 words. You may attach a word document to give more detail if needed.)*
6. If you would like to give more information about why your housing application decision should be reviewed, please add a Word Document using the file upload button

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Technical issues with our payment system

Request a review of your housing application decision

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