Toggle menu

Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Understanding your rent payments

How do I pay my council rent?

We have different payment methods available to pay your rent. 

Online payment

Make a payment by debit or credit card

Direct Debit

If you rent your home from the Council or have an equity share home from the Council, direct debits can be collected any day of the week or month. For more information regarding direct debits and to set up a direct debit, please contact the Housing Team on 01483 505050.

Post

We do not accept cheques. Please use one of the other payment methods on this page. You can find out more about Withdrawal of cheques page. 

Automated Telephone Payment (ATP)

For those that want to ring to make a payment, you can do so calling the number below.

ATP Tel: 03300 889584