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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

Insurance for Guildford Borough Council leasehold flat owners

Information on how to make an insurance claim if you are a Guildford Borough Council leasehold flat owner. We have chosen Protector Insurance as the provider of buildings insurance cover.

Further information and guidance can be found in the following documents:

Certificate of Insurance (PDF, 233 KB)

Summary of the Policy Cover (PDF, 381 KB)

Leaseholders Policy Wording Renewal (PDF, 345 KB)

If you need to contact Protector Insurance or make a claim the policy number is: 1887781.

Please contact Protector Insurance on:

Please quote the policy number, Guildford Borough Council, and your address.