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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Request a medical waste collection

Due to supply issues, we are currently unable to provide any sharps boxes. If you need a container you will need to receive a prescription from your GP for a sharps bin. Please put a request in with your practice through the normal processes.

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You must not put medical waste in your bins. This includes syringes, needles or other sharp devices (called 'sharps'). If you want to throw any of these items away, you will need a sharps bin.

You do not need a special collection for some items. You can put the following in your black bin if you double wrap them:

✔ Dressings and bandages as long as they are not contaminated

✔ Sanitary products

✔ Incontinence pads

✔ Stoma bags

✔ Catheter waste

✔ Empty saline or glucose IV bags and tubing

✔ Peg or stomach feeding equipment

Request a medical waste collection

Take any unwanted or out of date medicine to the pharmacy. Put the empty packaging in your recycling bin, unless it has been contaminated. 

We do not collect medical waste on the same day as your bins. Each area in the borough has its own day for medical waste collections. Once you have applied, we will confirm your regular collection day and the first collection date.

The NHS sometimes ask you to put medical waste in an orange sack. If you want us to collect this, please use our online support form to contact us. To apply, you'll need to attach a letter from your GP to your application.