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Changes to bin collection days over Christmas and New Year

Your rubbish and recycling collection days may change during the festive period. Find out your bin collection day.

There will be no garden waste collections between 29 December and 9 January.

Report a missed commercial waste collection

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If your weekly waste and recycling is not collected by midday on Friday, let us know.

Read the information below before reporting:

  • our crews will return for a missed collection if it was a fault or delay of our own
  • if the crew reported an issue when attempting to make the collection, this form will not allow you to report the missed collection. Your bins/sacks will be collected on your next collection day. You can request an additional commercial waste collection
  • you must be logged in to your MyGuildford account to report a missed commercial waste collection

Report a missed commercial waste collection (opens new window)