Toggle menu

Help us make our website better

Can you easily find what you're looking for on our website?

We're carrying out user-testing to make sure we understand where you think you'll find certain information on our website. We'd like you to help us by completing short navigational tasks.

Go to our website testing page

Report a missed commercial waste collection

Because of Coronavirus, we are taking extra precautions. You may experience changes to your usual commercial recycling and waste collections. If your weekly waste and recycling is not collected by midday on Friday, let us know.

 report icon

Read the information below before reporting:

  • Our crews will return for a missed collection if it was a fault or delay of our own.‚Äč
  • If the crew reported an issue when attempting to make the collection, this form will not allow you to report the missed collection. Your bins/sacks will be collected on your next collection day. You can request an additional commercial waste collection.

Report a missed commercial waste collection