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Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

Order a replacement bin

Order a replacement rubbish or recycling bin

What you need to know

Has your bin been damaged, lost or been stolen? If so, we can provide replacements for:

  • garden waste bins
  • green recycling bins
  • black refuse bins

You can also collect a new food waste caddy from locations around the borough.

If you want a different size bin you can swap for a smaller or larger bin..  You can also order additional bins in certain circumstances.

Fees

  • there is a £30 replacement fee for garden waste bins and refuse bins
  • recycling bins may have a fee depending on your circumstances
  • food caddies are free of charge

Apply for a new or replacement rubbish or recycling bin

To use the form to order a new or replacement bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here

If you already have a MyGuildford account you can use the link below to complete the form.

Order a new or replacement bin

We aim to deliver your bins within four weeks after the day you submit the form.