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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Apply for a pavement licence

What you need to know

Pavement licences currently expire on the 30 September. You will need to make a new application to extend your licence to the 30 September 2023 . The new licence will have the same terms and you will have to pay the fee which is £100.

  • you must be a food business to apply for a pavement licence. This can be selling food on or off your premises
  • we will make a decision on your licence within seven days 
  • you cannot appeal a refused licence 
  • you will not get a refund if your licence is refused
  • your application will be automatically granted if we do not make a decision
  • the licence will last until 30 September 2022. If your licence expires then you need to make a new application to extend it to the 30 September 2023 . The new licence will have the same terms and you will have to pay the fee which is £100.

The pavement licence on its own does not allow you to trade. You must apply for:

  • a premises licence if you are selling alcohol or late-night refreshments
  • a club premises certificate if you are supplying alcohol
  • a street trading consent if you are selling items in the street. This includes selling food or drink

We offer pre-application advice on this licence.

You can view our recently received pavement licence applications.


The application fee is £100

How to advertise your application

You must:

  • advertise your application at the end of the next working day after you have submitted it. This is when the seven day consultation starts. Use this  notice (Word doc) [17KB]  to advertise your application
  • take a photo of the notice in place and send it to
  • tell any residents and businesses that your application may affect. This is important so people can let you know their concerns
  • talk to other nearby businesses who may be applying for a pavement licence. It's better if you're not applying for the same pavement area for use at the same time

Apply for a pavement licence

The following documents are needed to submit your application:

After you submit your application

When we receive your application, we will contact the relevant organisations. 

Please read the pavement licensing policy (PDF) [343KB] for any further details.