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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Pay for planning applications

If you have submitted your planning applications via the Planning Portal, please pay directly through the portal or your application will not be submitted to us.

We can only accept payments up to £10,000. If you need to pay more than this, please make multiple payments. If you need any help, contact us using our customer support form.