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Technical issues with our payment system

We are experiencing some technical issues with our payment system. Some customers may have issues processing payments. We are currently not taking payments for garden waste renewals while we look into the issue. We are working hard to fix this as soon as possible and apologise for any inconvenience.

Rubbish and recycling

Find your bin day

Leave your bins at the collection point (usually the edge of your property nearest the road) by 6:30am.

Report a missed bin collection

If we missed your bin, complete our form within two days and we'll collect it.

Apply, renew or amend a garden waste collection

Sign up to our garden waste collection scheme. This is a kerbside collection of garden waste, costing £48 per bin.

Find your nearest recycling site

Visit Slyfield Recycling Centre, Moorfield Road, Guildford, GU1 1RU or find more sites with our interactive map.

Find out what goes in your bins

If you put waste in the wrong bin, we will not be able to collect it. Find out what to put in your green and black bins.